Frequently Asked Questions

Depending on the restoration services you need, your situation and requirements may vary significantly. We encourage you to review our frequently asked questions (FAQs) list to help you make a prompt decision about the specific services you require. We understand that you don't have time to wait for answers, and we hope our FAQs will expedite the process.

To make it easier for you to find what you're looking for, we've organized our FAQs into sections based on our services. Whether your question relates to fire damage, water damage, or another issue at your home or business, you should be able to find the answer quickly.

We are confident that you will find the information you need here. However, if you have a more complex issue that requires a discussion with one of our specialists, please don't hesitate to contact us.

General FAQs

We proudly serve Yakima, Kittitas, Grant, Adams, Chelan, Douglas, and Lincoln counties, providing fast and professional restoration wherever you need us.

Yes! We understand the urgency of the services we offer, so our team is on call day and night for emergency response to minimize damage and begin restoration immediately.

We handle fire, smoke, mold, water, sewage, and biohazard cleanup — plus reconstruction, asbestos testing, and remodeling.

Absolutely. We coordinate directly with your insurance provider to simplify the claims process and reduce stress.

We’re local, family-operated, and community-driven. Our certified team combines professionalism with genuine care to deliver results that exceed expectations.